Best Western Plus Waterfront Hotel

I’m honestly not sure whether to give the Best Western Windsor one star or a standing ovation for creating the most unintentionally hilarious hotel experience of our lives. Think “Rosebud Motel from Schitt’s Creek,” but without the charm, the quirky characters, or any of the small-town wholesomeness. What we got instead was a full comedy-horror crossover.||The bathroom alone could win awards. The bathtub paint was peeling like it was trying to escape the premises. Mold was thriving in every corner - behind the peeling wallpaper, around the faucet, even under the spout. My personal favourite discovery? Mystery pubic hairs on the ceiling of the shower. I don’t want to know how they got there. I just respect the athleticism.||The bathroom fan gave us a proper jump scare every single time we t

I’m not sure if it was the fact our room was booked through points, and we were given the worst of the worst, but it was a night to forget. Our first room is located on 18th floor and upon walking into the room we were hit with a disgusting smell of cigar/cigarettes, and spilled alcohol. After going back to the front desk, and getting another room, we walked into it on the third floor, and it felt like we were walking into an ice box. The heater was not working, and even the thermostat on the wall was not working. There was also a piece of the heater attached with chords underneath it. After leaving that room, and going down to the lobby again to complain we were given another room on the ninth floor. The king suite room. We went into that room, dropped our luggage and went to eat supper.

This hotel is definitely higher than a three star The staff was super friendly. The view was amazing. The room was perfect but kinda small but not an issue for me . They even had the extra linen in the closet (some hotels forget that ) parking is across the street if it’s cold out bundle up hotel is connected to a amazing with good drinks

Awesome stay! Can't say one bad thing about this place. The location is perfect along with the rooms themselves. Beds are also very comfortable. Would stay again!

It seemed to be clean as it could. Stained grout and dusty vents not very appealing. Suite not suite quality. Hugh room. Appeared somewhat dated for the money. Very spacious and beautiful panoramic view of Detrot riverfront. Surface of room very clean. Bed comfort was firm, not fluffy. Good if you like firm which I did. I was told 100$ Deposit at check in, which would be refunded next day. They took a 200$ deposit and January 2 funds not refunded. I called and was told it could be a week or more. I asked about resort fees and parking when booking. I was td there was parking and no fees mentioned. It was public parking hotel charges $19 I could have declined and paid the city $8. I was also not told of the $30 resort fee. I definitely would not stay here again just because of the h