Best Western Plus Philadelphia-Pennsauken Hotel

Best Western's "Plus" concept results in some pretty decent accommodations for the price, and this location is no exception. The Plus designation often means there's a bar/restaurant on site, although that's not the case with this property. The rooms are plenty nice enough, with updated furnishings and all the standard amenities. The rest of the interior is all in great shape...recent carpet, a fresh coat of paint on all the walls, all the light fixtures are good with working bulbs, etc. and the place it impressively clean. Lately I've been placing more value in a nice hot breakfast, and it looks like the independant owners of this location feel the same way. All standard fair that's prepared and presented about as good as is possible given the lack of a true commercial kitchen. And all

Great place to stay. They serve breakfast in the morning. They have a little store you can buy some items, weight room and a place to wash and dry your cloths. Total package. The housekeepers although not all speak English are still very nice as well as the people at the front desk.

My review for the staff is excellent (room cleaners, mostly front desk, etc). A special special shout out to Mary, the lady that runs the morning breakfast service. She is exceptional!!! She keeps the dining room clean, food refilled w/o asking etc. As a customer, you want for nothing. When she’s off, there’s definitely a huge difference in service and cleanliness! The fill in staff really give the impression that he doesn’t want to be here or do this job. Tables are not cleaned in order to sit, food runs out and never refilled. If it is refilled, it takes forever and it’s a huge difference in quality. Biscuits ran out for bfast and not refilled, fruit not restocked and the entire time we were there, not once did anyone clean any of the tables! The counters in the food area were dirty and

Positive: The room was clean, comfortable, and well-maintained. Negative: Overall, the staff’s attitude came across as dismissive. The check-in experience was rude and unprofessional. The staff kept nitpicking and arguing over minor details. The hallway had a noticeable smell, and it was noisy at night.

We had a nice stay here. The breakfast was delicious and with a nice variety. The staff were friendly and helpful. 15 min drive to Philly!