Best Western Plus Longhorn Inn & Suites

We stayed at the Luling Best Western because we attended the BBQ Festival in Lockhart. ||Everything about our stay was great. Check-in was easy, and everyone at the front desk was very pleasant. We had an issue with our room's coffee pot and it was immediately replaced. Alicia was very accommodating when we wanted to hang out in the breakfast room to have snacks and play games at night.||Rooms were in excellent shape. Bed and pillows were comfortable, towels were in good shape, and there were no plumbing issues. The whole hotel was very clean. ||We stayed in rooms 304 and 306, and the hotel is far enough from the highway that the road noise was minimal. ||We'd definitely stay again if we go back to the area.

Lady up at the counter was very nice. However the manager seemed a bit off. The room smelled like a gym locker, and when I mentioned it, a staff member claimed it was because the hotel is “close to the water” — even though the nearest beach is about 150 miles away. There was also a dehumidifier running in the room, which they said was common practice. I’ve stayed in many hotels and have never encountered that before. When I raised my concerns, the manager seemed offended rather than interested in resolving the issue. It’s disappointing, especially since it seems other guests have complained about similar problems in the past. I’ve stayed on the water many times before. Not once have I experienced mold/mildew before. They moved me to another room, but it also had a dehumidifier, and th

Positive: Good location Negative: The room we stayed in did not have a working key. So they let us in and basically had to be let back in every time we needed to come and go. Luckily, it was only one night stay.

Wedding party of bride, groom, and families stayed for event. They were very accommodating and great! The dining area was nice for a place to hang out and visit. Ashley was amazing during our stay!

Stopped in for a night while passing thru the area, check in was friendly and efficient and they even have a nightly Manager's Reception (which is a real rarity these days) though I didn't partake of it or breakfast. Room was clean and quiet, though a little highway noise can be heard but a solid place to stay at a reasonable price, would definitely recommend and return.