Best Western Hebbronville Inn

I recently stayed at this hotel and, unfortunately, had a very upsetting experience. I got bed bugs. The room itself looked clean at first glance but ended up with bites all over my body. I hope management addresses this promptly, professionally, and thoroughly so that no future guest has to deal with the same problem. Until then, I unfortunately cannot recommend this property.

Room was spacious and carpet was clean. The bed was comfortable and pillows were ok. Heating worked fine. Plenty of parking. Blackout curtains fine. We usually have a lot of stuff to cart into our room, and use a cart, but here that was not particularly convenient. We have stayed there once before and will stay there again when down that way.

Do not stay at this hotel. The owners are thieves. I paid to stay one night and they charged me again. They asked for my credit card, supposedly to keep it on file, and they charged me. I spoke to the owner, and she told me they hadn't charged me, but it was a lie. We stayed in room 211, and there are a lot of cockroaches. It's the worst experience I've ever had at a hotel. It's been 5 days, and they're still charging me. There I put a photo of the cell phone number of the hotel owner that they gave me at the office.

I was pleasantly surprised with this hotel. The pool is very clean and well kept. The rooms are also very clean and well kept. The rooms have large and up to date TV's. Also, Dan at the front desk was incredibly helpful. He went above and beyond to help me print some important documents. Great service! Definitely the best option in Hebronville!

A quiet little town and my room was oriented away from potential highway noise. Very nice person working at reception late that evening.||The rooms are nice and large. The finishes are fresh. Full size pillows.||I appreciate that the large mini fridge has a freezer compartment so that I'm able to re-freeze my cold packs for my cooler.||A few signs of wear and tear. A rip in the bedside lamp shade. The door tray in the fridge is broken, the freezer needs defrosting, and the shower/bath diverter wasn't sealing properly so the water flow didn't switch fully to shower. I conveyed this and it was passed on to the manager. ||Breakfast at 5:30 a.m. on weekdays, so I was able to get an early start. Nice array of options. ||I'm glad I chose this hotel over the hustle and bustle of Laredo.