Belva Deer Inn

New owners perhaps? We were literally the only guests there. Place reeked like curry. It was -4 out and the heat was off in our room. Took 3 hours to get it up to comfortable temp. Zero service. No breakfast. Front desk was completely unavailable after check in.

Our family has stayed here as we visit our cousins in the next town. The room was adequate but the towels did not look fresh. They were different colors and textures. The desk clerk’s manner was appalling. She did not give one hint of hospitality. I thought maybe I was checking in to a correctional facility or a bad DMV. We later learned that she is the manager. The owners need to address the protocol of welcoming guests. The other reception people were pleasant. |Breakfast was very underwhelming. |Would we stay here again? Yes.

For openers, the new owner did not honor our reservation made last summer. The room rate increased some 25% higher than our previous stays. The morning breakfast bar is also a joke. The bed made a noise when you sat on it. Now for the best part. The hotel charged my credit card used to make the new reservation for something, but not certain what. My wife's card was swiped and posted for our entire stay when we checked into the hotel. When I called to question the charge the employee said to send copies of our receipts and she would forward on to the owner. It has been a month and haven't heard anything from the owner or the hotel regarding this billing error. Is this customer service ?? Is this a way to start a new operation ?

The woman who runs/owns this place is a total space cadet. She overcharged me. My reservation clearly states $108.19 with tax and she charged me $110.77. I asked for a receipt at checkout and she didn’t know how to print one so all I got was the room rate before taxes. The person staying with me left her personal pillow that has a silk pillow case on it. She called the hotel right away and said that we would be back to get it after we attended a funeral. The lady said we would be charged another night if we left a suitcase in the room. Uh we clearly said it was a PERSONAL PILLOW!! She finally seemed to understand and said she would have it at the front desk. When we got there, she had it in her own chair and was using it. She didn't seem to remember the call saying we would be back. She ha

I just left there after having to make an emergency stop due to bad weather last night. It's currently under renovation, but even with that going on it is still a nice place. The lady that was there this morning was very friendly and informative. And the room was very nice and the bed was decently comfortable. The breakfast left something to be desired but really wasn't horrible. I will definitely be using this place again in the case of an emergency. And hopefully by then construction will be done and I won't be woken up by the noise from them. But I do highly recommend this place. Great job guys!