AmeriVu Inn & Suites- Sheboygan/The Falls

This is a great place to spend the night. It's reasonable, the reviews about good customer service are correct. My kids loved the pool. The breakfast is good. The room was clean and the beds were comfortable. Our room had a wood floor, an area rug would be nice for your feet. It was quiet and we all slept well. I usually don't sleep good my first night at places, but had no troubles here. The only thing I would do differently is get a room with a couch.

Decided to stay for a quick over night before driving home. We were so pleasantly surprised! Clean, complying, quiet rooms. Pool and hot tub exceeded expectations, nice continental breakfast, which included eggs, sausage, pancakes, bagels. Very nice staff! Even the bar is open, looks like fitness center is close to being done. It has been completely renovated, Sheboygan Falls is so nice, we will be back to explore.

Customer Service 4/5 I made a mistake while booking and the receptionist helped me resolve the issue with ease over the phone. The in-person receptionist wasn't very knowledgeable and was different from the one I spoke with on the phone. Pool and Hot Tub 3/5 The pool and hot tub were very clean. The switch for the hot tub is on the wall next to the bathrooms. Not the one next to the (out of order) sauna room! Hotel staff didn't seem to be knowledgeable about the location of the switch and how customers may confuse the different switches. Please put up a sign to clearly label where the switch for the hot tub is located. Breakfast 3/5 Eggs were great. Options for sausage, toast, bagels, and pancakes available. Providing some fresh fruit, non-dairy milk, would be nice for people who eat veg

Very nice location, parking lot leaves a little to be desired because it is such close spots, but it is what it is. Did find a small piece of glass in the floor... Checking in was a breeze, and all the staff have been very friendly. We did find a small piece of glass in the bathroom, via my boyfriend's foot, and took it to the front desk. The woman there was very apologetic, explained they were remodeling, and since there was no injury we didn't press the matter because we know accidents happen. The rooms are clean, the glass was very small and could've easily been missed, but thats why the room rating is down a star because it still could've been bad for a small child or someone with illnesses to get that in their foot. Very spacious, pillows are firm but comfortable, and the bed is on

Where do we even start? When we got there we were told there was no elevator. We got our room on the second floor and it smelled SO bad of smoke. They did let us move to a new room which was a little better, but not much. The carpet was stained badly, the ceiling of the bathroom was peeling. It felt gross and dirty. The mattresses were like sleeping on the floor. The blankets were very dated and the one blanket felt so rough like foam. We had others in our group who ended up with “remodeled” rooms which were slightly better (newer carpet, better mattresses), but their rooms smelled stale and musty. I preferred to not be in the room whenever possible, and I probably would have been more comfortable sleeping in my car. I wouldn’t recommend this hotel to anyone and I will not be staying there