Americas Best Value Inn & Suites Forest Grove Hillsboro

We stayed at America's Best Value Inn around mid October. We picked this location as we came from Canada for my best friend's wedding. My gf and I selected the Jacuzzi room and were excited about being able to come back after the wedding and relax in the tub! Unfortunately we weren't able to get the room we paid for in advance. I guess the owner has a friend that stays sometimes and he chose to extend his stay an extra night and he was in that room. So we missed out on the opportunity to enjoy it. The room we were given instead was standard. I realize they were just doing the best they could given the circumstances. We felt the staff there were very apologetic and we knew their hands were tied.

Positive: The staff is very customer service oriented I don't think I've ever come across stuff that is customer service oriented like this crew. Looking forward to my stay with you guys again respectfully; Reis Taylor Negative: ""

I stayed here back in 2018 and reported that it was ‘adequate’. I cannot be so generous this time around.||I reserved a room with a King bed, but when I checked in, I was given a key to a room with two Queens. Back to the desk. The hallway carpets were filthy and in places, threadbare. The carpets in the room were better. Despite the entire facility being No Smoking and No Pets, the room had a powerful stench of tobacco smoke. ||There was only one hanger in the closet, and no spare toilet paper. My wife went down to the front desk and was given “the last roll in the Supply closet”. Really?||There was a nice sized table, but only one chair, and no lamp or overhead lighting for it. Is it too much to provide a second chair, so that we can both sit down, albeit in the dark?||The clerk at the d

First room was a non smoking on the first floor and you could see the smoke on the walls. It was so smelly. They thankfully moved us but that wasn't the end of it. Moved to 2nd room. Smelled better thought everything was fine until we used the bathroom for the first time and it flooded. Come to find out. They had a note on that room saying it does that yet still put us in there anyways. The 3rd shift lady and 1st shift lady helped us but the graveyard person needs a new job. Had my wife spend over n hour digging thru their janitor closets looking for a freaking plunger. Dont stay here if you can help it.

Fantastic experience with the Jacuzzi in the room, really great feature to a fair priced room at around $100/night. Wifi was on the fritz for some reason so had to use my phone hotspot but staff was polite and attentive and overr all a great stay.