Americas Best Value Inn Pilot Mountain

Where do I start? This is not a place to bring your family. Toilet had Pooh in it. The floor wasn’t swept hair all over the floor. Supposed to be non smoking burn holes in comforter and ashes beside toilet. Bed was ok though. They have signs everywhere telling you to not take food to your room from the breakfast area. For breakfast they have sliced bread, bagels, spin wheel cinnamon rolls and cereal the quality of this place definitely not worth the 79 bucks more like 45

This was terrible. The sign outside is not what it actually is. It was loud and dirty. There were areas that were disgusting. I asked for a simple box of tissues and the clerk didn't have access. He did try to help. There were things that could be fixed go unattended. We couldn't leave fast enough. One of the top worst stays ever.

Place was run down, but we thought it was clean. But as we were settling into bed, we heard a noise. It was a mouse! We immediately packed up & checked out, demanding our money back.

It’s the grungiest place I’ve ever stayed in. Rooms seemed to be clean enough but towels had stains & there was rodent droppings on one of the bathroom vanities. At 12:30 in the night we were awaken with loud banging on our door only to find when we put our feet down to the floor, it was covered in about 2-3 inches of water. We had to quickly pack & be moved to other rooms. Upon check out there was no apology or offer of any sort of remuneration for our troubles. Would never recommend this place!

This place needs a complete overhaul. The manager did his best to fix the issues..our key wouldn't work, aur conditioner falling out of the wall, needed some cleaning, definitely needs someone to maintain the noise during the night. Great location. Beds are comfortable but definitely needs cleaned better