Alpine Inn & Suites

Had cruise parking 9-13-2025 pd in full 4-7 2025 arriving for parking they said they cancelled my parking . we are mid 80s a travelers worst night mare with little time to find a parking spot and make it to the ship on time.What kind of business would do that? no phone call nothing. Talk about frantic could write a book on our dream vacation we made it to the ship and were the last to board and took several days to settle down

Positive: Nothing Negative: Everything was horrid! Will not be staying again

This inn must know that it's accommodations are less than desirable because they will not refund you your money if you decide to leave early. My husband and I had booked 2 nights for our anniversary and after the first night when my husband couldn't sleep at all, we decided we just needed to find something better suited to our needs. We checked out after the first night and asked to have the 2nd refunded to us since the accommodations were so poor, but we were unable to get our money back. I feel that they misrepresent their rooms and won't let you get your money back once you see how bad their rooms are. The quarters were cramped, the toilet area was so tiny it was difficult to fit in the seat, the shower felt just as tiny and cramped. The bathroom is definitely not geared for anyone of l

This is a nice budget hotel. The rooms, 102, were large enough and clean. The bathroom was tiny but as i told my partner, I didn't plan to stay in there. The bathroom was really clean. The bed/mattress was stiff as a borad but the linens and room were very clean. The neighborhood 1 block away wasn't great but it is a budget hotel. The local food options were extremely limited and not desirable. If I were going to an event at the Cow Palace, this would be an awesome location.

There was practically no one at the front desk. I rang the doorbell and knocked, and waited for almost an hour before an Indian person finally opened the door. Then they didn't help at all, just pointed to a machine and told me to figure it out myself. I was speechless. This was the first time I've encountered a place that charges for parking, and the parking spaces were incredibly small. I would say there's no front desk service here at all, even though the website says there is. I think they're deceiving people. I waited for almost an hour, and even after they opened the door, they didn't help. I've never had such a terrible check-in experience. I think their online reviews are fake; they have a 3.8 rating, but I think there are many people like me who are complaining. The experience wa