Aiden by Best Western Warm Springs Hotel and Event Center

Had a great time from check in to check out. The front desk staff were very friendly and helpful. Our TV wasn't working properly and it was late in the evening and the front desk staff came to the room right away and fixed it in seconds. The scenery was beautifully appointed with wonderful mountain vista views. The pool, fire pit, and oversized gazebo were great features. We loved our balcony overlooking the pool and grounds. We will definitely be back when in the area another time.

This place was a Godsend to us. We had originally booked rooms at the Meriwether County Inn and the rooms were absolutely disgusting! The hotel staff was very friendly and accommodating! The rooms were clean and the views were stunning! They even reopened the bar for us after a wedding we got back from. I would highly recommend this place. I wish we could’ve stayed longer to enjoy the gorgeous giant gazebo and outdoor sitting area!

Positive: The outdoor area was lovely. Breakfast was good (well seasoned, etc.), but be aware it is $10 per adult. Negative: I can't speak for the restaurant, as I didn't visit it.

This hotel, location, staff, and all it entails was wonderful. The staff were especially kind and helpful. However, I spilled a can of Diet Coke in my room and used a small pool towel to clean it up quickly so that it did not warp the floors. I did not have any paper towels or other means of cleaning up my spill. Upon receiving my receipt email later, I noticed a $30 miscellaneous charge on my bill, inquired, and found out that it was because I used a towel to clean up my spill. I don't understand what else I should have done in this situation as it needed to be cleaned quickly, and I don't see how one, thin towel is worth $30. The stay was fantastic but the greed and excessive charge is disappointing.

We always enjoy our stay at the Aiden in Warm Springs. Nilay Patel was efficient and kind while checking us in. He is an asset to the hotel. Also, Octavia who was running the bar and restaurant. We appreciate the view and tge rooms. A good experience overall.