21B Motel

We booked here because we were going to a family anniversary party . We arrived and paid and got the key to the room. The guy at the desk said check out the room because if you want to switch I will have to do it now not later. That should have been our first clue! We went to the room and was horrified. How do you charge people for this. Shower had all rust stains on walls. Peeling paint, musty. We went back and got another key and the second room was not much better really run down hotel. He would not refund our money because we booked on travelocity but I could not sleep in that room ! After many calls Frim travelocity to the hotel directly he agreed to refund our money and we found another hotel. It took 2 hrs of our time because this place is allowed to rent disgusting rooms to the pub

Bed wasn't made, no towels. Got a new room. Dirty sheets in hallway piled by door. Asked for housekeeping. They smelled of alcohol and marijuana. Non smoking room smelled like stale cigarettes. Wouldn't give me a refund even though I didn't spend the night. Do not stay here. Better off sleeping in my car.

HORRIBLE. Filthy. Old. Moldy. A/C was busted and left wide open, the card lock did not work so they gave me a key for a padlock instead. Room service was never even done. Checked in to a room with a bed already rustled up and slept in, Mcdonalds in the trash can from the last guy as well. Oh and his dirty towels on the floor yet. Piss in the toilet. Staff was also not familiar the Fair Housing act concerning my service animal. They tried to require a deposit even after they were informed she was a service animal and i had shown her certificate. Would not recommend anyone stay here. One night was enough for me. Never again.

We were in parking lot and told we made it look bad! Our Van had died and the tow truck got us off the thruway. We were in the parking lot, and a guy came over and told us that we needed to leave and go somewhere else in the parking lot, because we were making the hotel look bad! Mind you, this hotel has looked terrible for the last 20 years when driving past on the thru way! The resteraunt is closed, and looks trashed outside.

Sat. 10/27/2018 Got there at 3 PM. Room electronic key needed to be recoded twice. Left room at 4 PM and returned at 1:30 am Sunday morning after family function. Room 205 would not open. Several trips to office and they could not open the room by 3 am Sunday morning. Too cold to sleep in a car, its raining, and I am a senior citizen female. Opened with difficulty Rm 206 next door. I had no where to go & no luggage. Room 206 dirty, trash in baskets, sheet slept on so I stayed up until 7 pm at the table . They got a man to breakdown room 205 door down to get my things. Said they would refund whole amount. Not the case, my refund receipt only said $30 not the full amount. This was slick to put the other sign receipt over the refund so it seemed like I was signing to get my "full" refun